Purchase terms and conditions
In these terms and conditions, “you” and “your” refer to a holder of a cannabis retail store licence issued by the General Manager under the Cannabis Control and Licensing Act, SBC 2018, c.29 (“Private Retailer”). On account of the issuance of the cannabis retail store licence, the Province (as defined below) will allow you to register an account to use the https://completelycbd.ca/ website (the “Website”).
The following terms and conditions (the “Purchase Terms”) govern your purchase of cannabis distillate products (the “Products”) from the Website for resale to consumers. You agree that the Province may, in its sole discretion, amend these Purchase Terms. You can review the most current version of these Purchase Terms at any time on the Website. By placing an order on the Website, you acknowledge that you have read and agree to be bound by these Purchase Terms (including without limitation any terms and conditions incorporated by reference or hyperlink) and to comply with all applicable laws and regulations.
These Purchase Terms are in addition to the Private Retailer Website Use Terms that apply to your account and your use of the Website.
Purchase of Product
The products on the Website are an invitation for you to make an offer to purchase Products and are not offers to sell Products. By placing an order, you are making an offer to purchase the Products in your order.
If Completely CBD is able to fulfill your order, you will receive a shipping notice to the email address attached to your account, advising when your Products will be shipped. Your offer is not accepted until such time as Completely CBD has shipped those Products capable of being fulfilled to you, forming a legally binding agreement with the Province with respect to such shipped Products. Although Completely CBD endeavours to stock adequate quantities of all Products, the Province may not be able to fulfill your order.
All prices on the Website are in Canadian currency. Payment for your order will be taken by Completely CBD at the time of order or later, in the sole discretion of the Province. All payments must be made in Canadian dollars to Completely CBD.
In the event of a failed payment, Completely CBD may hold all your orders until such time as the payment is successfully processed. Not sufficient funds (NSF) fees will apply for failed payment and these fees will be charged to you by the Province as applicable.
Completely CBD reserves the right to refuse, reject, revise, correct, or cancel any order you place through the Website. Completely CBD may, in its sole discretion, limit or cancel quantities purchased per order.
You agree to provide current, complete and accurate purchase and account information for all purchases made through the Website. You agree to promptly update your account information and banking information under your Agreement with Completely CBD, so that Completely CBD can complete your transactions and contact you as needed. You will be solely responsible and liable for any and all loss, damage, and additional costs that you, the Province or any other person may incur as a result of your submission of any false, incorrect or incomplete information or your failure to update your account and banking information under your PAD agreement with the Province.
You are solely responsible for the accuracy of orders placed with Completely CBD. To request an order cancellation, you must contact customer service. Completely CBD may or may not be able to cancel an order depending on the status of fulfillment. If the order is not cancellable, it will be shipped as ordered and you will be charged accordingly. Delivered Products may not appear exactly as shown on the Website.
Completely CBD reserves the right, in its sole discretion, to cancel orders that were made in close temporal succession to one another, appear to be an error, or appear to be fraudulent.
Orders will be shipped by the transportation provider selected by Completely CBD. You will be assigned a delivery schedule, in Completely CBD sole discretion. The time it takes for your order to arrive to you depends on your address and order processing time. Any shipping estimates provided by Completely CBD are estimates and are not binding. Completely CBD will not be liable for any delays in shipping. Proof of delivery provided by Completely CBD transportation provider will be deemed as confirmation of delivery.
All delivery discrepancies and damages must be promptly reported to Completely CBD for consideration of return approval and credit to you. If you do not report an issue within 5 business days (being a day, other than a Saturday or Sunday, on which the Completely CBD offices are open for normal business in British Columbia) of delivery, you will not receive return approval or credit.
Shipping rates will be calculated at the time of your order. You will be responsible for shipping costs associated with your order. The cost of shipping will be added per order as indicated on the final check-out page. Shipping rates may change from time to time depending on transportation services arrangements and your particular address and volume of product ordered.
Returns and recalls
All returns require pre-approval by Completely CBD and will be reviewed in accordance with the posted Wholesale Returns policy, which is incorporated by reference into these Purchase Terms and may be updated by Completely CBD from time to time, without notice to you.
Modification of Purchase Terms
Completely CBD reserves the right, in its sole discretion, to update, change or replace any Purchase Terms or any part of these Purchase Terms by posting updates and changes to the Website. The Purchase Terms posted on the Website at the time that you place an order for Products are the Purchase Terms that apply to that order. It is your responsibility to review the Purchase Terms at the time of placing an order.
Errors and Omissions
Completely CBD will endeavour to ensure that information on the Website is as accurate as possible, however Completely CBD will not be held liable for any errors or omissions, including without limitation those that relate to Product descriptions, pricing, shipping charges, transit times and availability. Completely CBD reserves the right, at any time and without prior written notice (including after you have submitted your order), to correct any errors or omissions, and to change or update information or cancel orders if any information on the Website is inaccurate.
Limitation of Liability
Under no circumstances will Completely CBD be liable to any person for any direct, indirect, special, incidental, consequential damages or for damages for loss of income, loss of business profits, business interruption, loss of data or business information, or loss of or damage to property, or claims to third parties, or other pecuniary losses whether based in contract, tort (including negligence), strict liability or otherwise, even if Completely CBD has been specifically advised of the possibility of such damages.
These Purchase Terms are governed by and are to be construed in accordance with the laws of British Columbia.
The Province’s failure to insist upon or enforce strict performance of any of these Terms will not be construed as a waiver of any such Term.
If any provision of these Purchase Terms or the application of it to any person or circumstance is invalid or unenforceable to any extent, the remainder of these Purchase Terms and the application of such provision to any other person or circumstance will not be affected or impaired and will be valid and enforceable to the extent permitted by law.
All disputes arising out of or connection with your purchase, which cannot be resolved in discussions between you and the Province will be referred to and finally resolved by arbitration under the Arbitration Act. The place of arbitration will be Vancouver, British Columbia, Canada.
The headings used in these Purchase Terms are included for convenience only and will not limit or otherwise affect these Purchase Terms.